Nobody hates black despite being the darkest. It goes with everything. The only time one dreads of black when it comes to displaying something on a screen. That’s because it always means trouble. If you are getting a black screen on Spotify Web Player, this is the correct place to know how to fix it.
Web apps are great. They are independent of browsers and platforms for they work everywhere without the need to install anything extra. Spotify, besides having a desktop app, also has an amazing web player. But it doesn’t work sometimes.
Spotify uses a freemium model, offering a basic service free of charge while enticing customers to upgrade to a paid subscription plan that includes mobile applications and advertising free stream. Spotify is available for multiple platforms including Windows, OS X and Linux as well as iPhone, iPad, Android, Blackberry and Windows Phone. Spotify now has launched diverse ways to scratch the public's attention and follows, comprising web player, PC desktop, the mobile app, and even derivative plugins. Yet a few people will feel confused to use which one. For example, if Spotify web player offers better service than the desktop client? Honestly, they truly differ in some respects. Spotify is a digital music service that gives you access to millions of songs.
For many users, the Spotify Web Player either stops working or shows a black screen as soon as they open it. In case you are also going through the same issue, use the following tips to fix it.
Let’s start the troubleshooting process.
1. Restart Browser
Since the issue is in the browser, you should start by closing it. Sometimes, a simple restart will fix the issue. In case restarting the browser fails to help you, restart your device too.
2. Sign In
If the black screen appears when you try playing a song or while adding a song to a playlist, you should verify whether you are signed into Spotify or not. In case you aren’t, login instantly.
3. Play Next Song
The solution may seem random but it has fixed the black screen issue for many Spotify users. What you need to do is play a song on Spotify mobile apps and then cast it to a web player. Here are the steps in detail:
Step 1: Open the Spotify Web Player in your browser. Then open the Spotify app on your mobile or PC.
Note: Make sure you are logged in with the same accounts.Step 2: Play any song on the Spotify app. Once the song starts playing, you will see the 'Devices Available' text below the song title. Tap on it.
Step 3: On the next screen, tap on the devices icon and select Web Player from the available options.
Step 4: The song will start playing on your PC. Refresh the Spotify page on your PC and that’s it. The black screen will disappear.
The issue happens because Spotify fails to load the last played song. By playing a song on other platforms, things get fixed.
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Read More4. Clear Browser Cache and Cookie
Clearing browser cache and cookies is also a helpful way to fix the black screen issue on Spotify. We will tell you the steps for the Chrome browser here.
Step 1: Launch Chrome browser and click on the three-dot icon at the top. Go to Settings. Alternatively, you can type chrome://settings in the address bar to load the settings quickly.
Step 2: Scroll down in the settings and click on Advanced.
Step 3: Under Privacy and security, click on Clear browsing data.
Step 4: Check the boxes next to ‘Cached images and files’ and ‘Cookies and other site data’ options. Then click on the Clear data button at the bottom.
Step 5: Restart your PC.
If you use Spotify through a browser on your mobile too, we would suggest clearing cache and cookies on the mobile browser as well.
5. Disable Extensions
Sometimes, an extension could also be responsible for Spotify not working issue on the web player. To find that, you will have to disable the extensions on your browser one by one. Once disabled, restart your browser and play a song on Spotify's Web Player. Repeat it for every extension to find the culprit.
6. Check Ad Blockers
If you use an ad blocker, try disabling it for a while. Relaunch the browser and try playing a song. If the issue is fixed, your ad blocker is hampering with Spotify. That doesn’t mean you will have to keep it disabled. What you can do is add the Spotify website in the ad blocker whitelist. Open the ad blocker settings, and you will find the whitelist option.
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Click here to see our music articles page7. Disable Hardware Acceleration
Follow these steps to disable hardware acceleration in Chrome:
Step 1: Open Chrome settings from the three-dot icon. Alternatively, you can type chrome://settings in the address bar.
Step 2: Click on Advanced to reveal more settings.
Step 3: Scroll down and turn off the toggle present next to Use hardware acceleration when available. It’s present under System.
Step 4: You will be asked to relaunch the browser. Click on relaunch. Hopefully, the issue should be fixed after that.
8. Enable Flash
Some users have reported that enabling Flash for Spotify fixes the black screen issue for them. Browsers provide different content settings where you can enable and disable things like Flash for individual sites.
To whitelist Flash for Spotify, open the website and click on the icon before the website URL. On some browsers, you will find it on the right side of the URL. Then, under Flash, either select Allow or Ask first.
9. Fix Spotify Web Player Not Working on Mobile
Is Spotify not working on your mobile browser too? To fix it, start by clearing browser cache and cookies.
Then, you should change it to the desktop view. Many browsers let you do that. The option is usually available under settings. On Chrome, tap on the three-dot icon and check the Desktop site. Reload the Spotify page to fix the issue.
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Read MoreBrowser Throws Music Woes
At times, the issue is in the network. So try connecting the Spotify Web Player through a different network than the current one. In case everything fails to fix the issue, you should download the Spotify apps. They are available for both mobile and desktop.
Next up: After Spotify is up and running, check out these tips and tricks to use Spotify to the fullest.
The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read Next
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A large music library and open access are the two main features Spotify exceeds its counterparts. Spotify now has launched diverse ways to scratch the public's attention and follows, comprising web player, PC desktop, the mobile app, and even derivative plugins. Yet a few people will feel confused to use which one. For example, if Spotify web player offers better service than the desktop client? Honestly, they truly differ in some respects. To make it clear, there is a detailed compare for you.
1. Availability & Portability
First, we would like to talk about the availability and portability as we're getting accustomed to having things always at hand in today's fast world. When you are in a computer-working environment, you can double-click the Spotify desktop icon to get the music. Or directly search it on the browser, or click the Spotify plugin in Google, or set a Spotify bookmark is ok. Yet still, the Spotify web player stands out compared to the desktop client in this sense.
Seemingly, you can open the Spotify web player to start the music journey despite where you are. Yet for Spotify PC desktop, an available PC should be the necessary tool. It is a redundant deed to take your computer around on a free-of-work vacation. Instead, open your browser and search Spotify directly. But I have to remind you that Safari is already on Spotify's reject list, so you'd better change to another browser.
2. Lyric
Song lyric on Spotify may be what you search for. Actually, Spotify itself doesn't offer direct lyric service. Instead, both the web player and desktop version now are able to access the lyrics, though with the help of other music platforms. You can install the Chrome Lyrics Here by Rob W extension or the Firefox Lyrics Here by Rob W addon to see lyrics on Spotify web player. While Spotify desktop should work with Musixmatch to make it.
3. Music Quality
I don't know whether you notice the quality difference or not. It is a great pity that Spotify only provides a 320kbps song on the Web Player. Conversely, Spotify desktop client shares a high-quality 320kbps streaming. Music quality is an essential part of the audience. I think this may drive some of you to the desktop already.
4. Hotkeys
Finally, it comes to Spotify web player's round. The hotkey is a truly acute setting to facilitate some navigation movements. You just need to install some Spotify hotkey extensions on your browser, and then you can enjoy the convenient music service. For example, install the Chrome Spotify Web Player Hotkey extension or the Spotify Hotkeys Firefox addon. Here are some default hotkey settings. It's all right to set your individual hotkeys.
Chrome:
Play/Pause: Alt + Shift + P
Next Track: Alt + Shift + .
Previous Track: Alt + Shift +.
Firefox:
Play/Pause: Ctrl + Alt + P
Next Track: Ctrl + Alt + .
Previous Track: Ctrl + Alt + .
5. Space Occupation
An all-around software/app is the general development in all fields so as to save much space to promote computer performance. Spotify web player is able to achieve it well as it is attached to the browser to offer the music service. But space occupation is an unavoidable thing for Spotify desktop client.
6. Offline listening
Ok, this part is still Spotify desktop's lead. Offline listening entrance is open to Spotify premium on web player since its issue, while it has become an outstanding matter on the Spotify Community when the web player can gain the access.
7. Download Spotify Music for Offline Playback
Premium users are provided with the right to download music for offline listening. However, it is only the cache file that will disappear when your subscription ends. Considering it, you may try this software, TuneFab Spotify Music Converter, to resolve the problem. With it, not only free users but also premium ones can have the chance to enjoy a permanent Spotify offline listening.
TuneFab Spotify Music Converter Features
Convert Spotify Music to Available Format: TuneFab Spotify Music Converter can convert the protected Spotify Music to universal output formats such as MP3, M4A, WAV, FLAC, etc. that can be played on other players.
Support A Fast Batch Conversion: Even if you want to convert a whole playlist or album, it will perform the work at an admirable speed.
Lossless Quality Conversion: Quality is an essential element in music listening. TuneFab Spotify Music Converter does a good job of converting without quality loss. So you don't worry about any unnecessary damage.
Simple Interface: TuneFab Spotify Music Converter is appreciated with a simple interface. This makes it easy to navigate the program.
Easy-to-handle Operation Steps: You will quickly get familiar with the converter software after the first trial. It requires to connect the playlist data with the Spotify app, and then you can easily add the music to the converter for a convenient conversion. You can follow the guidance picture below.
All in all, today we've discussed the difference between Spotify web player and desktop client. It is difficult to say which one is better. In fact, it is a more acceptable way to use these two ways together. Most people just do so according to the specific situation they are under. We indeed hope that this compare work on the Spotify web player and the desktop client can give you some benefits.